Reply to thread

Message

<blockquote data-quote="Rove" data-source="post: 177785" data-attributes="member: 100">Seriously can rude people just stay at home, shop online and have their purchases delivered to their address rather than going out into the world and inflicting their nastiness onto others. Today I had to deal with a woman who thought it was appropriate to swear at a female team member behind the counter. Thankfully I was within ear-shot when this incident occurred. The customer was returning an item as unsuitable. No problem so far as the product had not been opened. The female team member simply asked for the receipt. Our receipts have a barcode printed on the bottom so when we scan this at the register it automatically brings up the original sale. So after the female team member asked for the receipt this was the customers response, &quot;It&#039;s your fu$king job to find it!&quot;I heard it and immediately walked up and said to my team member it&#039;s time for your break I&#039;ll take over. I said to the lady to give me a moment while I ring the receipt department to extract the required paperwork. Little did she know I was phoning for security. As soon as they arrived I explained to them what the lady had said and could they extract her from my business. The poor dear looked puzzled because she had no idea I had heard the comment.So I told her. &quot;How dare you think you are in a position to walk into my place of business and speak to a another person in such a manner. Your custom is not welcomed here.&quot;Her response? &quot;I&#039;ll complain to head office.&quot; I said, &quot;Go right ahead because the moment you walk out the door I&#039;m sending an email to Head Office and explaining exactly what you said to a simply question from my team member.&quot; No refund. No exchange.Security walked her out.</blockquote>

[QUOTE="Rove, post: 177785, member: 100"] Seriously can rude people just stay at home, shop online and have their purchases delivered to their address rather than going out into the world and inflicting their nastiness onto others. Today I had to deal with a woman who thought it was appropriate to swear at a female team member behind the counter. Thankfully I was within ear-shot when this incident occurred. The customer was returning an item as unsuitable. No problem so far as the product had not been opened. The female team member simply asked for the receipt. Our receipts have a barcode printed on the bottom so when we scan this at the register it automatically brings up the original sale. So after the female team member asked for the receipt this was the customers response, "[I]It's your fu$king job to find it!" [/I] I heard it and immediately walked up and said to my team member it's time for your break I'll take over. I said to the lady to give me a moment while I ring the receipt department to extract the required paperwork. Little did she know I was phoning for security. As soon as they arrived I explained to them what the lady had said and could they extract her from my business. The poor dear looked puzzled because she had no idea I had heard the comment. So I told her. "[I]How dare you think you are in a position to walk into my place of business and speak to a another person in such a manner. Your custom is not welcomed here.[/I]" Her response? "[I]I'll complain to head office.[/I]" I said, "[I]Go right ahead because the moment you walk out the door I'm sending an email to Head Office and explaining exactly what you said to a simply question from my team member.[/I]" No refund. No exchange. Security walked her out. [/QUOTE]

Verification

Who played Sue Ellen in Dallas?