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<blockquote data-quote="9unfold" data-source="post: 294904" data-attributes="member: 23658"><p>I can't speak of Target. But I have worked in a high street department store and witnessed stealing, and people demanding the ridiculous. </p><p></p><p>I have heard people I know thinking that a service provider or retailer should acquiesce to their ridiculous notions about what they believe that they are entitled to. </p><p></p><p>Every time I asked if they have read the business' T&C or trading standards the answer is no! When I point out that the nomenclature of the business might differ from their understanding! </p><p></p><p>What a customer considers a long queue for checking out is probably different to what the retailer considers a long queue. If they are to divert staff from other duties there is probably a protocol to adhere to.</p><p></p><p>Working retail or any customer facing (the public) role is challenging.</p></blockquote><p></p>
[QUOTE="9unfold, post: 294904, member: 23658"] I can't speak of Target. But I have worked in a high street department store and witnessed stealing, and people demanding the ridiculous. I have heard people I know thinking that a service provider or retailer should acquiesce to their ridiculous notions about what they believe that they are entitled to. Every time I asked if they have read the business' T&C or trading standards the answer is no! When I point out that the nomenclature of the business might differ from their understanding! What a customer considers a long queue for checking out is probably different to what the retailer considers a long queue. If they are to divert staff from other duties there is probably a protocol to adhere to. Working retail or any customer facing (the public) role is challenging. [/QUOTE]
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