It's not really a random thing but I hate the courier company Evri (formerly Hermes) with a passion and I will rejoice if ever their license to operate is suspended.
I've bought 3 things online since summer and every time Evri have given me a time slot for delivery so I have had to stay at home to receive the item, only for them to cancel the delivery at the last moment. This charade was repeated several times over the subsequent days or weeks before they send me a message telling me they have lost my parcel and would have to contact the seller to see if they would refund me. The last package they did this for they falsely claimed they had delivered it (no attempt was made) and changed parcel's status to say it was completed which prevented me from asking for a refund. It's taken me 6 weeks and emails to their Chief Executive Officer, Chief Customer Officer and their Chief Operations Officer to finally get an reply yesterday in which they acknowledged that they lost the item and it was an error to change the status of the package to delivered. The latter is a lie because it was a deliberate attempt to cover up their failure as they had backdated it by 2 weeks, so it is likely not to be an error.
Evri are little better than a criminal outfit who are taking customers' money and not providing the service they are paying for. In the future, when I buy something online I will check what company is being used for delivery and if it is Evri, I will buy from someone else.